Practice Policies

Modern General Practice necessitates the continual development and revision of an extensive range of managerial and clinical policies.  These are available for viewing under the Freedom of Information Act.

The list of policies include:


Harassment Policy
Equal Opportunities Policy
Procedure for Employment of a Locum
Whistleblowing Policy for St Mary Street Surgery
Protocol for the Collection of Medical Documentation
Procedure for GPs Returning Patient Telephone Calls
Recruitment Procedure
Violence Awareness Policy
Computer Virus
Doctors Leave Arrangement
Policy for Patient Access
Policy – Nurse Holiday/Leave
Policy for Registering a New Patient
Protocol for Backup Strategy of EMIS PCS
Policy Following The Death of a Patient
Policy for Removal of Patients from the Practice List
Procedure for the Transfer of Patient Information Out of Hours Between GPs
Procedure for Identification and Disposal of Time Expired Medicines and Equipment
Protocol for the Management and Security of Controlled Drugs
Procedure on Receiving a Safety Alert
Requesting of Patient Medical Records
Identification of Carers Protocol
Receipt and Dispatch of Patient Medical Records (Form FP 5A or 6B)
Petty Cash Procedure


St Mary Street nGMS Exception Policy
Protocol for Identification and Follow Up of Cervical Smear Defaulters
Child Protection Policy
Smoking Cessation Protocol
North Bristol NHS Trust – Antenatal Care Procedures
Procedure for Notifying Patients of Cervical Smear Results
Protocol for DATA Caption and Summarising GP Medical Records
Procedure for Notifying OOH Service Provider of Patients Requiring Palliative Care
BP Management Protocol
Emergency Contraception Policy
Preconception Policy
Electronic results Policy
Wart Clinic Protocol
Preconceptual Advice Protocol
Policy for Auditing of Cervical Screening Service
Home visiting policy

Copies are available to view by contacting the surgery on 01454-413691, or e-mail