Prescriptions

Since 15th November 2021, all prescriptions for St Mary Street Surgery have been managed by our excellent Severnvale Primary Care Network pharmacy team at our Prescription hub hosted at Almondsbury Surgery.

For more information about the Severnvale Prescription Hub, click here.

Ordering Repeat Prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • email: bnssg.stmarystreetprescriptions@nhs.net
  • fill out a repeat prescriptions request form and return to the Surgery using the black prescriptions letter box by the front door – these will then be scanned over to the prescription hub
  • Post to Severnvale Prescription Hub c/o Almondsbury Surgery, Sundays Hill, Bristol, BS32 4DS
  • Most of the Thornbury pharmacies run their own repeat prescribing service, whereby they re-order on your behalf based on your anticipated need. However if patients top up from other sources or from the surgery, then unnecessary medicines may be dispensed.

We do not take repeat prescription requests over the phone or email.

Patient Access

Collecting your Prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription Charges

Find out more about prescription charges (nhs.uk).

What to do With old Medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About Pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.